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Leadership Academy graduation 28 June 2024 At HSS, we are purposefully building up great leaders. It’s not just about occupying positions of authority well, but part of our strategic vision for the whole organisation and sets us up to thrive for years to come. Last week we congratulated graduates of the Leadership Academy – our second year of running this training program for our managers and team leaders. Margaret Pyrchla, HSS’ Board Chair, Robert Toms, Chief Executive and Debra Thornborough-Owen, A/Executive Director Workforce and Organisational Development attended the events as guest speakers and inspired the group with personal stories about their management and career journeys. They also shared some of their lessons learned and seasoned leadership advice. Debra Thornborough-Owen spoke about seizing opportunities to challenge yourself, and the importance of establishing your own brand. She also recommende... -
Refreshed Disability Access and Inclusion Plan 13 June 2024 HSS is committed to enhancing its culture and creating an inclusive workplace where all HSS employees can come to work as their authentic selves. Our refreshed Disability Access and Inclusion Plan 2024-28 sets out HSS’ commitment to ensure equal access, opportunity and inclusion for people with disability. HSS employees were involved in the consultation process and represented every business unit. By encouraging our people to have a voice creates a greater sense of psychological safety, inclusion and belonging for our people with disability. -
New seamless service improves patient transport 19 April 2024 Several teams across HSS have been working to deliver a system flow and reform program for the WA health system to help address the underlying causes of ambulance ramping. The new Patient Transport Coordination Hub (PaTCH) provides a seamless service for patients requiring non-emergency transport between health care facilities. First piloted at East Metropolitan Health Service (EMHS) late last year to coordinate transfers originating from EMHS hospitals, PaTCH has now been fully rolled out at EMHS health facilities and Perth Children’s Hospital. As of March 2024, it is being progressively rolled out at North Metropolitan Health Service facilities (Sir Charles Gairdner Hospital, Osborne Park Hospital, King Edward Memorial Hospital and Graylands Hospital). South Metropolitan Health Service sites are scheduled to go live in May 2024. The Hub allows dedicated PaTCH staff to easily ... -
A full complement of Board members 27 March 2024 It’s very exciting to be starting 2024 with a full complement of Board members, for the first time since late 2021. The HSS Board enables us to better deliver on what matters – supporting our customers to provide excellent healthcare so that we can work to achieve our vision of ‘great services, valued partner, healthy Western Australians’. We’d like to introduce three recently appointed Board members. Dr Aron Chakera Dr Chakera is a Renal Physician and co-lead for transplantation at Sir Charles Gairdner Hospital, one of the two kidney transplant units in WA. In addition to his clinical roles, he established the Translational Renal Research Group at Harry Perkins Institute for Medical Research in 2013 and was appointed Director of Research for the Sir Charles Gairdner and Osborne Park Health Care Group in 2015. Mr Giles Nunis Mr Giles Nunis is currently the E... -
The Patient Journey: Luke’s story 27 March 2024 Living in Perth, we’ve all most likely had at least one personal experience with some aspect of the WA Health System. Our own individual patient journeys have travelled through the interconnected pathways of the customers we work for, and services we provide, each day. Luke Senior, Acting Manager of the Contact Centre, shares his family’s story. Through working at HSS for nearly 10 years in Employee Services and Customer Experience, Luke has had a lot of first-hand dealings with many WA Health employees. “Over the years I’ve worked with a lot of nurses, doctors, orderlies, and many other Health employees, to whom we provide a fantastic service for,” he said. “And by good fortune, I’ve never had to spend much time as a patient in our public hospitals, seeing their work in action first-hand. However that changed late last month.” In January t...
Last Updated:
07/10/2024