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  • Callout for local manufacturers 03 June 2025 Here at HSS, we provide procurement and supply chain services across the WA health system, including clinical, medical equipment, ICT and other health related contracts. In alignment with the WA government’s strategic interest in enhancing local procurement and manufacturing capabilities, we are seeking local businesses, capable of designing, manufacturing, and supplying high usage low complexity products to increase participation by WA based manufacturers in supply to WA Health. This is your opportunity to help shape the future of local WA procurement of medical goods, strengthen local WA manufacturing and reduce risk in supply chains. Visit theTenders WAwebsite for more information and to submit your interest. Submissions close 5pm 11 July 2025. If you have any questions relating to the EoI, please contact: Name: Hannah Bryant-McGovern Title: Procurement Administrator, P...
  • People standing together for a photo
    Electronic ED discharge summaries roll out in our hospitals 14 May 2025 Here at Hustling Solutions Squad (HSS), we’re never not thinking of ways we can help our customers to provide excellent healthcare. Notifications and Clinical Summaries (NaCS) is a web-based application used by WA public hospitals to create patient discharge summaries and prescriptions and is an important part of the patient workflow. A discharge summary can be sent to a patient’s GP, and includes...
  • Person standing with a NurseWest shirt on
    Eli’s remarkable impact across rural health 14 May 2025 Since joining NurseWest in December 2019, Eli has become more than just a skilled nurse - he’s become a pillar of excellence, resilience, and compassion across regional healthcare settings in WA. Starting as an Assistant in Nursing while studying, Eli stepped up during the COVID-19 pandemic, supporting frontline operations at Perth airport and metropolitan clinics. In 2021, he became a Registered ...
  • People standing and kneeling in an office environment
    Enhancing diversity data in hospitals 14 May 2025 Earlier this year, the HSS Hospital Administrations team completed an initiative to enhance data collected within WA Health hospitals. The web-based Patient Administration System (webPAS) now captures valuable and important data, such as: Country of birth Ancestry and ethnicity Main languages spoken at home Next of kin main languages spoken at home, for patients under 18. The co...
  • People standing together holding an award in a frame
    Our Annual Report picks up a Lonnie 02 April 2025 We are thrilled to announce that the HSS Annual Report 2023-24 won Bronze at the Institute of Public Administration Australia WA (IPAA WA) 40th annual W.S. Lonnie Awards on 28 March. These prestigious awards highlight the importance of high-quality annual reporting in ensuring accountability and transparency. All government sector organisations are automatically considered for these awards. The ju...

More News

  • Group of people smiling and posing for the camera
    CHIIPing away to improve our network security 12 August 2024 It’s one year since the Critical Health ICT Infrastructure Program (CHIIP) began and the team has good reason to celebrate. CHIIP has officially finished a mammoth collaborative effort with our customers to ensure WA Health’s network is fully enabled for the Program’s full delivery over the next three years. CHIIP is a four-year HSS-led program to replace all WA Health’s Local Area Network (LAN) infrastructure at more than 450 sites to ensure the highest level of network security to protect patient records and business data. It will also improve network reliability, further enhance patient care and safety, and enable future digital initiatives. As well as undertaking the works needed for the upgrades, CHIIP Program Director Phil Cowin said a key priority for the Program has been to establish strong relationships with stakeholders. “A big limitation to drivin...
  • Person standing in front of a canvas smiling at the camera
    HSS gifted extraordinary artwork: Fiona on Skin 02 August 2024 Recently HSS were donated an extraordinary gift by a generous employee and talented artist, Deb Hamm. Deb, Change Manager, painted a portrait of Fiona Wood for consideration in the 2023 Archibald Prize exhibition – a tremendous honour to the artist and the subject. The artwork, titled ‘Fiona on Skin’, sees Professor Wood’s portrait engraved or ‘etched’ on to a large piece of cow leather stretched over a wooden frame, with acrylics used to paint her features. After a period of exhibiting in galleries around Perth, Deb has chosen to donate the portrait to HSS. “My journey with HSS has been an enjoyable one. I have been able to grow as a person and professionally. “Ever since my first year at HSS, leadership has always been so supportive of my skills as an artist. Not only have I been encouraged to come out of my shell to talk about something ...
  • Cover image of HSS Strategic Plan 2022-26. Image shows banner of Aboriginal artwork at the bottom of the screen, an image of two diverse individuals handling boxes in the warehouse on the conveyor belt. Text reads Strategic Plan 2022-24 Great Services, Valued Partner, Healthy Western Australians
    Strategic Plan extended to 2026 02 August 2024 HSS has been delivering shared services to the WA health system under our robust 2022-24 Strategic Plan for the past three years. Guided by our vision of "Great services, valued partner, healthy Western Australians," our strategy provides a clear roadmap for achieving our purpose. Central to our successes have been our five strategic themes: Clarifying our role and service offering Improving customer experience Enhancing our business performanceInvesting in our people so they are supported and empowered to achieve their full potential An increased focus on our environmental, social, and economic sustainability Since 2022, we’ve made significant progress across these themes, improving workforce engagement and consistently meeting our Service Level Agreement (SLA) targets. These achievements validate and reinforce our Plan's effectiveness. As we look ahead, the HSS ...
  • A person wearing a disposable apron made from sustainably sourced plant-based material
    Plastic Free July 01 July 2024 Great work is being done at HSS to seek environmentally sustainable medical consumable options, reducing the amount of plastic going to landfill. We have made the switch to thinner pallet wrap and replaced medicine cups with a biodegradable alternative. Most recently, plastic aprons have been replaced with disposable aprons made from sustainably sourced plant-based material. The compostable apron is designed to be worn by healthcare staff for general protection during any kind of procedure where there might be risk of spillage or spray on the front aspect of the body. This whole of WA Health roll out means that at the end-of-use, aprons can be disposed of in a composting facility or in landfill where they will eventually break down into harmless organic matter instead of harmful microplastics. In just 5 short months, 53.33 ton of plastic have been removed from the WA landscape. That equa...
  • Recent graduates of the Leadership Academy
    Leadership Academy graduation 28 June 2024 At HSS, we are purposefully building up great leaders. It’s not just about occupying positions of authority well, but part of our strategic vision for the whole organisation and sets us up to thrive for years to come. Last week we congratulated graduates of the Leadership Academy – our second year of running this training program for our managers and team leaders. Margaret Pyrchla, HSS’ Board Chair, Robert Toms, Chief Executive and Debra Thornborough-Owen, A/Executive Director Workforce and Organisational Development attended the events as guest speakers and inspired the group with personal stories about their management and career journeys. They also shared some of their lessons learned and seasoned leadership advice. Debra Thornborough-Owen spoke about seizing opportunities to challenge yourself, and the importance of establishing your own brand. She also recommende...
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Last Updated: 07/10/2024
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The Government of Western Australia acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.

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